Q1.Are you a manufacturer or trading company?
A : We’re an integrated manufacturer of LCD/OLED displays and kiosks since 2008,we operate our own factory while maintain a professional R&D,sales & service teams. This allows us to offer you factory-direct pricing and quality assurance.
Q2.What is your products warranty and your after-sales service?
A : We support 1 year warranty for consumer electronics like portable smart TV,multi-screen displays and 3 years warranty for commercial displays and kiosks. Technical support for lifetime.
Q3.What payment method does your company accept?
A : We accept most payment methods and give preference to wire transfer and Alipay.
Q4.Could you customize the product for me?
A : Yes,our factory supports OEM/ODM customization service,including your own Logo, PCBA,SDK and package etc.
Q5.How does your factory do regarding quality control?
A : We implement comprehensive quality control throughout the entire production process, with 5 critical checkpoints from raw material intake to final shipment,including incoming inspection, first article inspection, in-process checks, final quality control and more.
Q6.Do you have a minimum order quantity?
A:For standard products and some models in stock,1pcs can also be sold;for customized models,MOQ 500pcs per model to start mass production.
Q7.Can you supply the relevant documentation?
A:Yes, we can provide most documentation including Certificates of Analysis / Conformity/Compliance, Place of Origin and other export documents where required.
Q8.How about the shipping fees?
A:The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By sea freight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and shipping way. Or if […]
Q9.What features should I look for when choosing a LCD/OLED display?
A:Features to consider include application scenario,screen size,resolution, brightness, viewing angle, durability, touchscreen capability, and connectivity options.
Q10.Can I remotely manage and update content on my LCD/OLED digital displays?
Yes, most digital LCD/OLED displays allow remote management and content updates through software or web-based interfaces.

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